With a comprehensive portfolio of high-performance RFID Handheld Products for mobile data collection (MDE) with integrated voice and data functions, iDTRONIC Professional offers RFID devices for specific requirements in business-critical processes. As a leading provider of Auto-ID products, we support you with our service, comprehensive consulting and a wide range of suitable RFID & barcode products to suit your needs.
Our RFID handheld readers and data loggers are available with RFID solutions in all common standards and for all frequency ranges such as UHF, HF, LF and LEGIC. These are optimized for both short- and long-range applications. In addition, we offer NFC suitable mobile devices for near field communication.
Discover here our RFID Handheld Computers depending on the desired frequency:
In addition to the RFID handhelds, the product portfolio also offers various solutions with 1D & 2D barcode options, data functions (such as LTE, WLAN, BLUETOOTH), GPS and camera options. Windows Mobile and Android are available as operating systems for the customer. A large selection of practical accessories completes the range of our intuitive all-in-one RFID handheld computers.
Whether for applications in industry, logistics, retail or access control, iDTRONIC’s robust RFID handheld readers deliver high performance, large reading ranges, long battery life and optimum precision and ergonomics.
iDTRONIC offers you more than just the sale of products related to data acquisition. Our service also includes:
► Specialized Auto-ID Consulting
Our project & sales team consists of colleagues with years of experience in the Auto-ID industry. We use this experience to offer our customers tailor-made hardware solutions. Involve us in your planning and our team will support you with the right product selection as well as with the development of application scenarios or during rollout and commissioning.
Depending on the field of application and project requirements, we also offer individualized hardware solutions. With complete solutions, you as a customer can benefit from our large network of partners. We recommend you a suitable partner, who exactly meets your needs and supports you with the implementation of the application in the software as well as in the installation area.
► Competent Service Center
The technically trained staff of our service centre will support you online or by telephone with troubleshooting. If the troubleshooting by the user is not possible, an uncomplicated error message can be generated and the devices are then checked during our repair service.
► Repair Service
With our flexible repair service, we ensure that your equipment will perform at its best in the long term. Our technical team is at your disposal both in case of an emergency and as a preventive measure with specialised expertise. The long-standing cooperation with the manufacturers of our mobile devices produces an enormous wealth of experience, which is continuously expanded through continuous training.
In our repair center we carry out all repairs and tests. The repair time is not only used to repair your equipment. After replacing the faulty components or solving the problem, we subject the devices to intensive cleaning, a complete functional test and appropriate fine adjustments. In addition to solving the problem, we also want to extend the entire service life of your equipment.
As a user, you can only exploit the full potential of your devices by using suitable accessories. For this reason, iDTRONIC Professional RFID offers the corresponding accessories from the device manufacturers as well as useful accessories from third-party suppliers. For projects, individualized accessories can also be developed together with the customer.
► Service Contracts
iDTRONIC GmbH offers various tailor-made service contracts in order to guarantee comprehensive service for the entire service life of the devices. In addition to the standard options, a customer-specific or project-specific contract can also be drawn up.
• A total of 36 months – Warranty extension
• A total of 48 months – Warranty extension
• Customer-specific service solutions available on request
► Application Areas